Question 1

How does ArcaTrust work?

Accepted Answer

Connect your bank accounts via Plaid (read-only, no credentials stored), set up your budget, and invite your family. ArcaTrust does the rest — syncing transactions, tracking spending, forecasting cash flow, and keeping everyone on the same page.

Question 2

Is my financial data secure?

Accepted Answer

Yes. We use Plaid for bank connections (the same service used by Venmo, Robinhood, and most major fintech apps), 256-bit encryption at rest and in transit, and we never store your bank credentials. We also don't sell your data — that's not our business model.

Question 3

How is this different from other budget apps?

Accepted Answer

Most apps are built for one person. ArcaTrust is built for households. That means unlimited members at one price, role-based permissions (kids see different things than adults), shared budgets and goals, and a kids mode for financial education. It's the difference between a personal tool and a family operating system.

Question 4

What happens after I join the waitlist?

Accepted Answer

We'll email you the moment access opens — likely within the next few weeks. There's no obligation; if you decide ArcaTrust isn't for you, just don't sign up. We won't email you again unless you ask.

Question 5

Can I import data from my current budget app?

Accepted Answer

Yes — we support CSV import for transactions, and we're adding direct import from common formats (OFX, QFX) over the coming months.

Question 6

Does this work if I'm single or not in a family?

Accepted Answer

Absolutely. The household-first design doesn't exclude individuals — it just means you get features (like role-based permissions and shared goals) you don't have to use. If your situation changes — partner, kids, shared finances — ArcaTrust grows with you without you switching apps.

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